Client stories
Feedback from finance leads, operations directors, and founders who commissioned executive reporting work from our Kota Kinabalu studio.
Short testimonials
The occupancy heat map finally made sense to our non-finance board members. We kept the old spreadsheet for auditors, but meetings now start with the dashboard printout.
— Grace Tan, Company Secretary, Borneo Bay Resorts
Honest about limitations — they told us our inventory export was too granular for a single chart and proposed a two-level drill instead. Took an extra week but the result holds up.
— Kevin Liew, Supply Chain Lead, Sabah Agro Trading
Workshop was practical. My store managers stopped asking what a trailing average means. Still waiting on the Bahasa Malaysia commentary option they mentioned for Q3.
— Siti Aminah, Regional Manager, Coastal Retail Group
Monthly retainer pays for itself in the time our CFO no longer spends reformatting slides the night before board meetings.
— James Ho, Finance Director, KK Logistics Partners
Project story: Kinabalu Fresh Markets
Challenge: A six-branch grocery group received daily sales extracts but leadership reviewed numbers only at quarter-end. Branch managers maintained separate Excel files with inconsistent product categories.
Engagement: KPI audit in January 2025, followed by an executive dashboard build covering same-store sales, shrinkage rate, labour hours per thousand ringgit sold, and supplier fill rate.
Outcome: The group MD now receives a consolidated A3 PDF every Monday by 9 a.m. Shrinkage variance commentary flagged a refrigeration issue at the Penampang branch three weeks before the maintenance team logged it internally.
Reservation: Initial POS column mapping required two onsite visits because legacy SKU codes did not match the finance chart of accounts — something the scoping questionnaire had underestimated.
Project story: Sutera Harbour Hospitality
Challenge: Occupancy, F&B covers, and spa bookings lived in three systems. Board packs took four days to assemble and still contained conflicting RevPAR calculations.
Engagement: Executive dashboard with unified definitions, quarterly refresh, and bilingual variance notes (English primary, Malay summary box).
Outcome: Board prep dropped to one day. Directors referenced the annotated occupancy chart during the 2025 renovation funding discussion rather than requesting ad-hoc analysis.
