Note
TalkBack on a checkout that looked finished
A grocery app in Iskandar could be completed with eyes and a finger. It could not be completed with TalkBack. The gap was three unlabeled buttons and a focus trap.
Visual QA had signed off. Contrast was fine. The tap targets were large. Then we turned on TalkBack and tried to move a grocery order from the cart to a paid state.
The quantity stepper had no name. The “apply voucher” control was a custom view that announced as “button” with no further hint. The payment-method sheet arrived without a heading, and the close control sat outside the focus order, so a person using the screen reader could enter the sheet and not leave it without exploring by touch.
None of this required a specialist lab. It required the journey to be run as a task, not as a screenshot comparison. We wrote three findings. Engineering fixed them in a sprint. The retest took an afternoon.
If you only have time for one accessibility habit before you call us, pick a single high-value journey and complete it with the platform screen reader on both iOS and Android. Write down where you get stuck. That list is already a brief.